Description
Awardco is reimagining the workplace to be more rewarding, supportive, and fun for everyone. As one of the fastest growing companies in the employee experience industry, our mission is to help employees love what they do, love where they work, and get recognized for their efforts,especially our own employees!
The Client Support Representative - Part Time role is an opportunity to work with Awardco's customers, ensuring they have the best experience possible while using our product. The hourly rate for this role is $16/hour.
Responsibilities
- Fulfill client orders and aid in support tickets
- Work directly with platform users in answering their questions and helping to resolve any issues
- Communicate with clients via email, chat, and phone
- Ensure client satisfaction in every interaction
Requirements
- Positive attitude and work ethic
- Friendly and personable disposition
- Tech-savvy and quick learner
- Problem-solving skills
- Excellent communication skills - written and verbal
- Familiarity with the following platforms is a plus:
- Salesforce
- Microsoft Excel
- Google Suite
- Zendesk
Benefits
- One of the fastest growing companies in the Nation: 3x Inc. 500, 2x Deloitte Technology Fast 500, 2x Mountain West Capital Network Fast 100, 3x Fast 50 (Utah Business), and 3x UV50 Fastest Growing Companies (BusinessQ), to name just a few.
- Great Place to Work certified, one of the Best and Brightest companies to work for, and ranked on the Salt Lake Tribune's Top Workplaces.
- A revolutionary, client-approved product.
- Leadership that listens.
- New 200,000 sq. ft. headquarters.