Description
The Ward Housekeeper plays a vital role in ensuring a clean, safe, and comfortable environment for patients. You will be responsible for coordinating client facilities services, including cleaning, catering, minor maintenance, and other tasks as needed.
Responsibilities:
- Carry out Quality Audits in all areas of the ward and report directly to the domestic supervisor and ward manager.
- Ensure spillages are dealt with swiftly and efficiently.
- Maintain a safe and tidy ward environment, removing clutter and outdated information.
- Liaise with the domestic department for deep cleaning and arrange for bedrooms to be cleaned after discharges.
- Ensure the daily menu is displayed correctly and assist patients with ordering food, considering special dietary needs.
- Support the hostess during meal service, ensuring patients' dietary needs are met.
- Monitor food and beverage temperatures according to food hygiene regulations.
- Maintain a pleasant dining environment and ensure tables are set appropriately.
- Keep the ward kitchen clean and tidy.
- Update catering with special diet requirements and coordinate extra meal requests.
- Order ward supplies and monitor usage.
- Contact laundry when supplies are low and maintain a tidy linen cupboard.
- Assist patients with obtaining clean laundry.
- Manage the ward's work requisition log, reporting and recording defects.
- Coordinate ad-hoc maintenance and liaise with the Facilities department.
- Respect patients' privacy and dignity during housekeeping duties.
- Organize storage of patients' property and maintain a tidy store cupboard.
- Welcome and guide visitors, provide general information, and maintain confidentiality.
- Assist with training staff involved in ward housekeeping services.
- Stay updated on new food hygiene standards.
- Prepare meeting rooms and refreshments as required.
Benefits:
- Generous pay, pensions, and leave package
- Career development opportunities with mentoring, coaching, and talent programs
- Car lease options
- Keyworker housing available on selected sites
- NHS discounts up to 10%
- Counselling services, wellbeing events, long service awards, cycle to work scheme, season ticket loan, and staff restaurants
Requirements:
- Previous experience in a similar role or in cleaning, catering, or housekeeping
- Ability to work as part of a team and maintain confidentiality
- Basic knowledge of food hygiene standards
- Ability to lift and move equipment and supplies
Working Conditions:
- Fixed-term contract for 6 months
- Full-time position
- Based at River House MSU, Bethlem Royal Hospital, Monks Orchard Road, London, BR3 3BX