AV Production Specialist

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all.

As an AV Production Specialist, you will be a critical part of supporting the technical aspects of Figma's internal events.

Responsibilities:

• Coordinate and operate Figma's internal events, including setup, technical checks, and live event support
• Manage and operate PTZ cameras, microphones, and other AV equipment during live and hybrid events to ensure high production quality
• Provide real-time technical support to presenters, attendees, and stakeholders during events, with a focus on customer service and professionalism
• Coordinate with internal stakeholders and our SF Hub Workplace team on event needs during weekly meetings
• Maintain Event SLO's with AV Manager and collaborate on documentation
• Troubleshoot issues as they arise in our All Hands space and conference rooms
• Perform routine conference room sweeps to ensure readiness, cleanliness, and functionality of AV systems
• Assist in provisioning and configuring new hardware for office builds and upgrades
• Maintain an organized inventory of AV equipment and recommend improvements to workflows, documentation, and processes

Requirements:

• 2+ years of experience in AV as it relates to live event production
• Strong troubleshooting skills with the ability to stay calm and solution-oriented during live events
• Excellent customer service and communication skills, with a collaborative mindset and attention to detail
• Experience with event technologies like Zoom Webinar/Meeting, PTZ cameras, video switching systems, and audio mixing

Nice to Have:

• Familiarity with conference room systems and routine maintenance tasks such as firmware updates
• Experience or certifications with Q-Sys and Dante

Benefits:

• Health, dental, and vision coverage
• Retirement benefits with company contributions
• Parental leave and reproductive or family planning support
• Mental health and wellness benefits
• Paid time off
• Company recharge days, cell phone and home internet reimbursements, and lifestyle spending accounts