Description
The Senior/Principal Product Analyst - Compliance supports the delivery of secure, effective, and compliant digital solutions by translating business strategy, pain points, and regulatory needs into clear, testable requirements.
Working with the Compliance Product Owner and Solution Architect, they help shape solution options that align to product strategy, architectural guardrails, and cost considerations.
The Compliance Product Analyst documents processes, designs technology-enabled use cases, and supports solution testing, adoption, and operational readiness.
They contribute to continuous improvement and automation opportunities that enhance user experience, reduce effort, and enable measurable value for the Product.
This role operates under GSK's "Performance with Choice" hybrid working approach, typically expecting 2–3 days per week in the office, with the specific pattern agreed between the successful candidate and their manager based on role and team needs.
Key Responsibilities:
- Support the Compliance Product Owner to realise the Product strategy by eliciting and managing detailed business requirements and designing technology-enabled use cases.
- Document as-is and to-be system processes, identifying opportunities for system, process, and workflow improvement, supported by impact analysis and basic data insights.
- Document functional and non-functional requirements for Compliance Products, ensuring they are reflected in specifications and delivery plans.
- Document functional and technical specifications needed to deliver changes and support configuration or code delivery.
- Support technical delivery teams by advising Developers and Test Analysts on expected system behaviour and acceptance criteria.
- Perform functional and non-functional testing for delivered solutions and upgrades.
- Support configuration release management activities.
- Develop user guides, configuration documentation, runbooks, and training materials.
- Support the Compliance Product Owner to identify and document additional security, data privacy, and compliance considerations.
- Support onboarding into GSK systems and adherence to Portfolio and platform control requirements.
- Support the Compliance Product Owner to identify and implement automation or workflow efficiency opportunities within the Product team.
- Act as an escalation point for the Application Support team.
- Follow DTMS to ensure compliant product portfolio for our Compliance products.
- Use approved AI tools in day-to-day work to improve productivity and team's ways of working.
Required Skills & Qualification:
- Bachelor’s or master’s degree in a relevant field (e.g., Computer Science, Information Technology, or Engineering), or equivalent experience.
- 10+ years’ experience in a business analysis or product-focused role supporting technology delivery.
- Experience supporting and deploying systems for a Compliance function.
- Experience with technologies such as Certa, OneTrust.
- Experience eliciting and managing detailed business requirements.
- Demonstrated ability to analyse business problems and develop technology-enabled use cases.
- Experience supporting functional testing activities.
- Familiarity with software engineering concepts, security considerations, and technology solutioning.
- Strong communication and stakeholder engagement skills.
Benefits:
GSK offers a range of benefits, including opportunities for career growth and development, competitive salary, and a comprehensive benefits package.