Power Generation Field Service Technician - Level III

We are looking for a talented Field Service Power Generation Technician to join our team specializing in Power Generation in Kenner, LA.

$5000 Sign on Bonus!

In this role, you will make an impact by completing preventative maintenance and basic repair activities on generators or components at the customer site with minimal direction. You will engage with customers in a courteous and professional manner, apply specialized tools and follow documented procedures to diagnose and complete basic repairs, and complete required documentation.

Key Responsibilities:

• Establishes and continually develops productive customer relations and ensures prompt and efficient attention to customer needs
• Applies specialized tools and follows documented procedures to diagnose and complete complex repairs at customer site
• Performs preventative maintenance activities as per documented schedules and standards on power generation products in the field
• Escalates unresolved issues to product specialists or supervisors
• Coaches and develops technicians and apprentices, transferring knowledge and experience to others
• Completes required documentation, such as service worksheets, timesheets, and warranty claims
• Maintains service vehicle and tools for cleanliness and proper operation
• Ensures adherence to all relevant Health, Safety & Environmental policies, procedures, and legislation

Required Skills:

• Diagnostics Application
• Electronic Service Tool Application
• Engine Systems Interactions
• Power Generation Systems Knowledge
• Product Repair and Maintenance
• Service Documentation
• Technical Escalation
• Communication skills
• Customer focus
• Self-development
• Health and Safety Fundamentals
• Values differences