Description
As a Runner at Soho House Chicago, you will be responsible for a range of tasks to ensure seamless service delivery to our members and guests.
Your main duties will include:
- Preparing tables, serving orders, and explaining meals to guests
- Facilitating collaboration between kitchen staff and servers
- Providing quality, hand-plated service to guests
- Refilling water glasses and coffee cups, clearing finished dishes, and replenishing table supplies
- Expediting food orders and ensuring they are coursed out correctly
- Accommodating special requests from guests and providing alternative solutions when needed
- Working effectively in a high-volume, elevated service environment
- Maintaining knowledge of the menu and making suggestions to guests when asked
- Cleaning and stocking server alley and expo areas
To succeed in this role, you should:
- Have a minimum of 2+ years of experience in a similar capacity
- Be able to thrive in fast-paced, high-volume environments and problem-solve under pressure
- Possess excellent customer service skills and be approachable, hospitable, and respectful towards colleagues and guests
- Be able to work flexible shifts, including weekends and holidays
- Demonstrate competency in food safety and handling procedures
In return, Soho House offers a competitive compensation package, including:
- Health care and 401K benefits for full-time employees
- Paid time off, including sick days and vacation days
- Opportunities for career development and progression
- Access to learning and development courses
- Team events and activities
- Free meals while on duty
The salary range for this role is $18.50-$18.50 USD.