Description
The Enterprise Technology mission is to deliver technology solutions that align to business strategies while enabling enterprise efficiency and promoting cross-company collaborative innovation.
As a Senior Product & Agile Coach, you will play a hands-on coaching and change leadership role in guiding teams through the transition from a project-based delivery model to a product-centric delivery model. You will work directly with product teams and leaders to help them adopt new mindsets, methods, and behaviors required to operate successfully in a product model.
Responsibilities:
- Provide hands-on coaching to teams as they move from project delivery to persistent product teams
- Support teams in applying product thinking, outcome-based planning, and continuous delivery improvement practices
- Guide teams in adopting new planning, funding, prioritization, and delivery methods aligned to the Product Operating Model
- Reinforce practical application of product practices such as roadmapping, OKRs, backlog management, dependency management, and value measurement
- Help teams navigate common transition challenges and trade-offs
- Act as a trusted change leader
- Support the adoption of product, agile, and DevSecOps standards and templates throughout the delivery lifecycle
- Support the definition of Product Operating Model (POM) standards, including frameworks, governance structures, and best practices across the product lifecycle
- Translate product operating model principles into actionable processes and tool configurations (e.g., Jira workflows, intake processes, prioritization frameworks)
- Develop and facilitate hands-on training workshops for product and agile principles
- Identify gaps, inefficiencies, and inconsistencies in current product practices and recommend improvements to enhance speed and product quality
- Monitor adoption and effectiveness of standards through defined metrics, continuously iterating based on feedback and performance
- Act as a steward of consistency across the product organization, ensuring scalable and repeatable ways of working
- Stay current with industry trends and best practices in product management and agile methodologies, continuously seeking opportunities for improvement and innovation.
Requirements:
- 5-7 years of experience in Product Management, Product Operations, Business Analysis, or Agile Delivery within a large enterprise environment
- Strong understanding of Product Operating Models and product lifecycle management concepts
- Excellent communication skills, with the ability to clearly lead large-scale workshops
- Strong understanding of agile methodologies (Scrum, Kanban, Lean) and frameworks (e.g., SAFe)
- Hands-on experience with product and agile tools (e.g., Jira, Miro, Airtable, Smartsheet)
- Strong analytical and problem-solving skills, with the ability to break down complex processes into structured, scalable solutions
- Experience working in cross-functional environments, collaborating with Product, Engineering, and Business teams
- Detail-oriented with a focus on quality, consistency, and continuous improvement
- Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively