Description
Transform technology into opportunity as a Systems Administrator Advisor with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate.
As a Systems Administrator Advisor you will help ensure today is safe and tomorrow is smarter. Our work depends on TS/SCI cleared Systems Administrator joining our team to Support our intelligence customer in St. Louis, MO.
Responsibilities
As a System Administrator (Desktop Support), you will be responsible for providing excellent technical support to end-users, maintaining desktop systems, and ensuring the reliable operation of computer systems. You will work closely with both on-site and remote users to resolve issues, coordinate upgrades, and provide hands-on support for desktop environments.
In this role, a typical day will include:
- Independently develop technical solutions for software, hardware, configurations, and architecture management.
- Provide troubleshooting support for highly complex systems hardware and software issues.
- Perform advanced software installations and upgrades to operating systems and layered software packages.
- Apply advanced knowledge in monitoring and tuning the system to achieve optimum performance levels.
- Provide guidance to less experienced personnel on workstation/server data integrity matters and the implementation of standard software and hardware solutions.
- Lead complex data/media recoverability following a schedule of system backups and database archive operations.
- Evaluate and assess existing systems and plan long-term strategies.
- Configure and maintain networked computer systems, including hardware, system software, and applications.
- Conduct advanced to complex hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines.
- Recognized subject matter expert in job area typically through advanced education and work experience.
- Strong written and verbal communication is imperative when dealing with technically minded employees and non-technical colleagues.
- Train end-users on the proper use of hardware and software.
- Coach and review the work of less-experienced professionals.
- Serve as a team or task leader.
Requirements
- Knowledge in one or more of the following areas: Thin Client using Virtual Desktop Infrastructure (VDI) Technology, Windows 11, Windows 10, Citrix, SMS, SCCM, End User Hardware, Thin Client, Thick Monitors, KVM’s, Printers, Plotters Print Server Configurations, VOIP phone, Desktop Image Management, Home Directory and Profile Support Services, E-mail Support Services, Software Support Services.
- Excellent troubleshooting capabilities.
- Strong communication skills.
- Strong work ethic and attention to detail.
- Strong writing skills.
- Strong time management skills and ability to work flexible schedules.
- Ability to move and lift computers, printers, monitors, and other hardware.
- Team player and willing to share knowledge and learn from others.
Benefits Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.