Consultant Specialist

We are currently seeking an experienced professional to join our team in the role of Consultant Specialist.

Business: IWPB Technology

Principal responsibilities:

• Provide support across the end-to-end delivery and run lifecycle, utilizing their skill and expertise to carry out software operational support activity with the ability to move between there according to demand.
• Ensuring operational stability, integrity, and availability of the Cloud Hosting Environment supported by the team.
• Provide support in identification and resolution of all incidents associated with the IT service, as directed by leadership of the DevOps team.
• Working with Ops, Dev and Test Engineers to ensure operational issues (performance, operator intervention, alerting, design defect related issues, etc.) are identified and addressed at all stages of a product or service release / change.
• Identify improvements to existing solutions and processes.
• Responsible for automating the continuous integration / continuous delivery pipeline within a DevOps Product/Service team driving a culture of continuous improvement.
• Providing support to projects onboarding to the platform.

Requirements:

• Deep understanding of cloud and on prem services, with the ability to independently configure resources and troubleshoot issues.
• Knowledge of external cloud providers such as Amazon Web Services, or Ali Cloud.
• Experience with DevOps deployment and monitoring tools like Ansible.
• Strong analytical, design and problem solving skills; excellent team player with ability to work under pressure with minimal supervision.
• Experience integrating AI capabilities, such as LLM-powered features, AI APIs, prompt design, and responsible AI practices.
• Understanding of AI-assisted software development tools, including code generation, testing, documentation, and productivity tooling.

You'll achieve more when you join HSBC. HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count.