Associate, Merchant Acquisition & Sales Operations - GrabMart

GrabMart, an online delivery service, is seeking a dynamic Merchant Acquisition and Sales Operations Associate to join our team in Bangkok on a 2-year contract.

You will drive mid-to-long-tail GrabMart's merchant acquisition while optimizing merchant operations to ensure scalable growth. Your responsibilities will include:

• Identifying strategic merchant gaps and categories needed to enhance GrabMart's supply coverage and quality
• Managing end-to-end retail acquisition, from identifying prospects to successful contract signage
• Delivering persuasive presentations to merchants, leading contract negotiations, and developing customized partnership proposals
• Improving and standardizing the onboarding structure and processes for a high-quality, efficient, and scalable activation pipeline
• Collaborating with company partners to ensure new merchants are activated and transition smoothly from acquisition to daily management
• Implementing and maintaining a tracking system for merchant acquisition metrics

The ideal candidate will have:

• A Bachelor's degree in Business Administration, Marketing, Engineering, or a related field
• 2+ years of experience in sales, business development, or merchant acquisition
• Strong understanding of Quick commerce or E-commerce landscape, O2O (offline-to-online), or grocery, fresh market industry
• Excellent communication skills in both Thai and English
• Proficiency in Microsoft Excel to generate insights and track performance
• Experience in e-commerce or food delivery industry

We offer various benefits, including Term Life Insurance, comprehensive Medical Insurance, GrabFlex, Parental and Birthday leave, and Love-all-Serve-all (LASA) volunteering leave.