Description
Join our team in the M&S Café at Eden High Wycombe, a busy store location where customers come to recharge.
As a Customer Assistant, you will be a brand ambassador, providing warm, five-star service while ensuring the café operates smoothly, even during peak periods.
Key responsibilities include:
- Being digitally confident to use our tools for taking and fulfilling orders efficiently
- Maintaining high food safety standards while managing orders and queues
- Delivering quality service under pressure, focusing on customer satisfaction
- Supporting colleagues and contributing to a high-performance culture
- Adapting quickly to meet customer needs and support the team
The role involves working part-time hours on Saturdays from 09:00 to 17:00 and Sundays from 12:00 to 16:00. Due to operational requirements, successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.
M&S aims to be an inclusive organisation, trusted and admired by colleagues, customers, and suppliers. They offer opportunities for smart and flexible working.