Description
The Specialty Sales Team Leader role at Target involves leading a team of consultants to deliver exceptional guest experiences and drive sales growth.
The starting pay range for this position per hour is $20.25 - $22.25, with a full pay range of $20.25 - $34.45 per hour.
Responsibilities:
- Deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience
- Ensure every team member understands and consistently delivers on Target's guest experience commitments and operations
- Provide feedback and hold team members accountable for great guest experience moments
- Review area guest, financial, and team outcome metrics to identify opportunities and drive results
- Demonstrate a service culture that prioritizes the guest service experience
- Plan daily/weekly workload and execute to deliver on department and store sales goals and guest engagement
- Lead and demonstrate a culture of executing all best practices
- Develop, coach, and lead a team of consultants who are knowledgeable and passionate
- Assign daily tasks to team members based on planned workload and guest traffic patterns
- Encourage team to use tools available in their department to welcome, inspire and influence guests
- Partner with third-party vendors to ensure brand standards and merchandising are being met
- Support team execution of changes and updates to merchandise sets and visual presentations
- Create inspiring visual moments by ensuring product is organized and merchandised
- Support direct leader in leading assigned department area backroom processes
- Participate in team hiring and onboarding processes
- Lead team in prioritizing the guest experience and ensuring the fitting rooms are welcoming, clean and safe
- Support direct leader in establishing clear goals and expectations and holding team members accountable
- Demonstrate a culture of ethical conduct, safety and compliance
- Lead and demonstrate a safety culture through modeling and recognizing safe behaviors
- Model the execution of physical security processes to enhance the in-store security culture
- Support merchandise protection strategies across the total store
- Occasionally assume store-level leadership on duty responsibilities
- Address all store emergency and compliance needs
- Support guest services such as back-up cashier, order pick up and Drive-up
Requirements:
- High school diploma or equivalent
- Must be at least 18 years of age or older
- Previous retail experience preferred but not required
- Ability to lead and hold others accountable
- Ability to communicate on multiple frequency devices and operate handheld scanners and other technology equipment
- Ability to work independently and as part of a team
- Ability to manage workload and prioritize tasks independently
- Welcoming and helpful attitude toward all guests and other team members
- Effective communication skills
- Capability to remain focused and composed in a fast-paced environment
Benefits:
- Comprehensive health benefits and programs
- 401(k)
- Employee discount
- Short-term disability
- Long-term disability
- Paid sick leave
- Paid national holidays
- Paid vacation