Description
At Valvoline Global Operations, we're proud to be The Original Motor Oil, but we've never rested on being first. Founded in 1866, we introduced the world's first branded motor oil, staking our claim as a pioneer in the automotive and industrial solutions industry. Today, as an affiliate of Aramco, one of the world's largest integrated energy and chemicals companies, we are driven by innovation and committed to creating sustainable solutions for a better future.
The Benefits Administrator II oversees the planning and daily operations of employee benefit programs. This role manages enrollments, resolves complex claims issues, leads annual open enrollment, and supports compliance with applicable federal and state regulations, including ERISA, HIPAA, and COBRA, while maintaining employee satisfaction through exceptional service.
Responsibilities Include:
- Serve as the go-to resource for employee inquiries regarding eligibility, plan details, and life status changes.
- Manage day-to-day operations for health, dental, vision, life, disability, and 401(k) retirement plans.
- Assist with review of plan design, vendor negotiations, and harmonization efforts.
- Serve as the primary point of contact for escalated claims issues, FMLA/LOA eligibility determinations, retirement plan disputes, and other benefits questions.
- Develop clear communication materials, including presentations and newsletters, to help employees maximize their benefits.
- Ensure programs comply with federal and state laws, manage required filings, and maintain accurate benefits records.
- Coordinate the annual open enrollment process, including system configuration, material distribution, and employee education sessions.
- Collaborate with Payroll to ensure accurate premium deductions and update HRIS records for new hires and terminations.
- Communicate with insurance carriers and brokers to resolve billing discrepancies and advocate for employees during claim disputes.
What You'll Need:
- Bachelor's degree in Human Resources, Business Administration, or a related field preferred.
- 2–4 years of experience in benefits administration or a similar benefits role.
- CEBS (Certified Employee Benefit Specialist) certification is a plus.
- Knowledge of current employee benefits programs and best practices; HRIS systems, such as SAP or SuccessFactors, preferred.
- Proficiency in Microsoft Office products, including Word, Excel, and PowerPoint; Excel skills should include pivot tables, VLOOKUPs, and conditional formatting.
- Performs the majority of work with minimal supervision; identifies issues affecting work progress and suggests solutions; demonstrates strong attention to detail; organizes work, sets priorities, manages multiple tasks, works under pressure, and meets deadlines.
- Demonstrates strong verbal, written, interpersonal, and organizational skills; works respectfully and collaboratively with functional teams and vendors; contributes as a team player.
- Ability to skillfully navigate the problem-resolution system and other related applications.
- Up to 5% travel requirement, business meetings, conferences, and team events.
Benefits That Drive Themselves:
- Health insurance plans (medical, dental, vision)
- Health Savings Account (with employer base deposit and match)
- Flexible spending accounts
- Competitive 401(k) with generous employer base deposit and match
- Incentive opportunity
- Life insurance
- Short and long-term disability insurance
- Paid vacation and holidays
- Employee Assistance Program
- Employee discounts
- PTO Buy/Sell Options
- Tuition reimbursement
- Adoption assistance