Rooms Division Supervisor - PTAMI

As a Rooms Division Supervisor at Princess Cruises, you will play a crucial role in ensuring that the highest standards of housekeeping, sanitation, maintenance, and related services are upheld in guest and teammate public areas, as well as guest and officers' staterooms.

Key Responsibilities:

• Ensure Company and Public Health standards are met
• Monitor and improve Housekeeping performance through Quality Assurance strategy and company-issued standards
• Conduct daily inspections to maintain cleanliness, sanitization, and presentation
• Optimize the use of OCEAN Hospitality and GuestView Housekeeping tools
• Resolve problems and handle Service Excellence-related guest inquiries
• Analyze guest feedback and identify trends
• Communicate furnishing requirements to relevant managers
• Drive a personalized guest and teammate-centric experience culture
• Utilize Princess MedallionClass products and services
• Enforce accountability and ownership of the Service Excellence platform
• Partner with shipboard leaders to capture best practices

Skills, Knowledge & Expertise:

• Minimum two years of Housekeeping work experience in a supervisory role
• Understanding of Public Health and Environmental requirements
• Pro-active and able to work with minimal supervision
• Excellent command of the English language

Benefits:

• Competitive salary package
• Comfortable double cabin
• Company-paid travel to and from the ship
• Access to exclusive areas and benefits onboard
• Vibrant recreation and welfare program
• Exceptional learning and development opportunities
• Chance to travel the world