Description
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service.
This isn’t just a retail job – it’s a role for people who love pace, want to work hard and play their part in delivering our transformation.
We’re looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products.
Your responsibilities will include:
- Providing excellent customer service
- Utilising our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience
- Keeping standards sky-high while balancing speed and accuracy
- Contributing to a positive store environment where everyone moves with purpose and energy
- Adapting to where you’re needed, when you’re needed
The work pattern for this role is:
- Sunday 14:00-18:00
- Monday 17:00-21:00
- Thursday 17:00-21:00
- Friday 17:00-21:00
- Saturday 17:00-21:00
Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.
M&S aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers.