Description
We're building a world of health around every individual , shaping a more connected, convenient and compassionate health experience.
As a Shift Supervisor at CVS Health, you'll be a key leader supporting the store management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through excellent customer service.
Responsibilities
Management
- Work effectively with store management and store crews
- Supervise the store's crew by assigning, directing and following up on all activities
- Communicate information effectively to and from store management and crews
Customer Service
- Assist customers with their questions, problems and complaints
- Promote CVS customer service culture by greeting, offering help, and thanking customers
- Handle customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
- Maintain customer/patient confidentiality
Merchandise/Presentation
- Price merchandise
- Stock shelves
- Execute displays, signage and inventory of weekly, promotional, and seasonal merchandise
- Execute the display and maintenance of off-shelf merchandise
- Reset departments following planograms
Requirements
- Deductive reasoning ability, analytical skills and computer skills
- Advanced communication skills and supervision skills
- Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
Preferred Qualifications
- Experience as a retail supervisor
Education
- High school diploma or equivalent preferred but not required
Anticipated Weekly Hours
- 20 hours per week
Time Type
- Part-time
Pay Range
- $18.00 - $27.00 per hour