Principal Software Engineer, ChatGPT Education and Learning

We are seeking a Principal Software Engineer to join the ChatGPT Learning team. As a Principal Software Engineer, you will set technical direction and lead the design and development of products that help millions of people learn with ChatGPT.

Responsibilities:

• Lead end-to-end development of learning experiences in ChatGPT, from early exploration through production and iteration.
• Drive product and design decisions with product managers and designers, bringing technical insight, user feedback, and sound judgment to priorities and tradeoffs.
• Set technical direction for complex initiatives and guide architecture decisions that support rapid experimentation and long-term reliability.
• Build multimodal learning capabilities that combine text, images, voice, and interactive interfaces.
• Develop scalable services and APIs to support learning features throughout ChatGPT.
• Work with researchers, platform teams, designers, and engineers to prototype ideas and bring new AI capabilities to users.
• Improve performance, reliability, and usability across ChatGPT's learning surfaces, using experiments and user feedback to guide improvements.
• Support other engineers through mentorship, code reviews, and clear technical guidance.

Requirements:

• 10+ years of software engineering experience, with a track record of shipping high-quality products across the full stack.
• Experience leading complex technical initiatives and making architecture decisions that balance product needs, development speed, and maintainability.
• Experience driving product and design decisions in close partnership with product managers and designers.
• Strong product engineering instincts and care deeply about the quality of the user experience.
• Experience building interactive educational tools or learning products.
• Experience developing AI-powered applications or systems built around large language models.

Benefits:

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts.
• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit).
• 401(k) retirement plan with employer match.
• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks).
• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees.
• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time.
• Mental health and wellness support.
• Employer-paid basic life and disability coverage.
• Annual learning and development stipend to fuel your professional growth.
• Daily meals in our offices, and meal delivery credits as eligible.
• Relocation support for eligible employees.

Salary: $459K - $536K per year