Senior Revenue Operations Manager

GitLab is seeking a Senior Revenue Operations Manager to own and manage the policies and processes governing how the company sells and books deals, global forecasting, and the Chief Revenue Officer's (CRO) operating cadence.

The ideal candidate will have experience in Sales Operations, Revenue Operations, or a similar role, including managing a forecast process day-to-day in a B2B subscription business.

Key responsibilities:

• Develop, implement, and maintain policies for deal booking, crediting, and forecasting
• Identify and resolve process problems affecting sales numbers
• Collaborate with Revenue Systems to integrate policy into system rules and validations
• Improve forecast methodology and partner with Finance and Revenue Analytics
• Own the weekly forecast readout for the CRO and sales leadership
• Coordinate CRO organization reviews and metrics
• Mentor team members and improve process documentation

Requirements:

• Experience in Sales Operations, Revenue Operations, or a similar role
• Practical understanding of sales organizations, including pipeline stages and deal bookings
• Strong data and analysis skills, proficiency in Excel or Google Sheets
• Ability to work independently and with stakeholders
• Clear, concise writing and communication skills
• Comfort working with senior leaders
• Systems thinking and ability to learn new tools and domains quickly

Nice to have:

• Experience with forecasting consumption or usage-based revenue
• Familiarity with tools like Clari and Salesforce reporting
• Consulting, strategy, or structured problem-solving background

The base salary range for this role is $104,800-$176,400 USD.

GitLab offers benefits to support health, finances, and well-being, flexible paid time off, team member resource groups, equity compensation, and a growth and development fund.