Description
Salesforce, the #1 AI CRM, is navigating a foundational shift– moving beyond isolated AI tools toward a unified, enterprise AI architecture. We're seeking a Manager of Communications to own the external communications strategy across Apps, Industries, and Agentforce. This person will translate the power of autonomous AI agents and seamless human-agent collaboration into compelling stories for executives, customers, and the broader market.
Responsibilities:
- Devise and execute the strategic narrative: translate the high-level company vision into a multi-channel communications roadmap that explains the mechanics of the Agentic Enterprise.
- Curate influence: identify and empower internal visionaries and pioneering leaders across the org, managing the process of turning diverse perspectives into a chorus of voices that validates the shift toward agentic work.
- Drive outcome-centric storytelling: lead the shift from feature-based external communications to outcome-based storytelling, producing evidence and narratives that demonstrate how human-agent synergy scales impact across functional domains.
- Maintain technical integrity: serve as the bridge between product and the public, ensuring complex concepts are simplified for the market without losing technical authority or accuracy.
Requirements:
- 7+ years of experience in communications or marketing at the intersection of enterprise software and emerging technology.
- Narrative integrator: proven ability to take disparate product lines and weave them into a clear, compelling narrative.
- Agentic fluency: strong grasp of how autonomous agents change the user experience, with the ability to articulate the evolution.
- Collaborative leader: skilled project orchestrator who can work across departments to identify subject matter experts and turn them into market-facing thought leaders.
- Technical literacy: comfortable talking shop with product and product marketing to understand the 4-layer architecture and translate that knowledge into clear prose.
- Execution excellence: thrives in high-stakes environments; known for high agency , taking ownership of the mission and delivering results with precision.
- Exceptional judgment: able to navigate the rapidly evolving AI landscape and provide sound counsel to product leaders on how to move audiences through evidence-based storytelling.
Benefits:
- Time off programs
- Medical, dental, vision
- Mental health support
- Paid parental leave
- Life and disability insurance
- 401(k)
- Employee stock purchasing program
Salary: $117,400 - $177,600 annually