Description
At Guy Smith Home Services, we're looking for an HVAC Install Warranty Technician who takes pride in quality workmanship, accurate troubleshooting, and delivering an excellent customer experience.
In this role, you'll help ensure residential HVAC systems are operating properly after installation by diagnosing issues, resolving warranty-related concerns, and making necessary repairs.
You'll have the support of a knowledgeable office and operations team, the tools needed to work efficiently, and the opportunity to continue developing your technical skills.
Benefits
- Competitive Compensation: $20–$25/hour with weekly pay!
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid time off and paid holidays
- Company-paid life and disability insurance
- Paid training and professional development
- Opportunities for career growth and advancement
What You'll Do
- Respond to residential HVAC installation warranty calls and investigate customer concerns.
- Troubleshoot heating and cooling systems to identify installation-related issues and determine the appropriate repairs.
- Inspect HVAC equipment, components, and installation work to identify deficiencies and ensure proper operation.
- Complete warranty repairs and adjustments in accordance with manufacturer specifications and company standards.
- Test system performance after completing repairs to verify proper operation and performance.
- Use diagnostic tools and technology to evaluate system operation and identify potential issues.
- Clearly document findings, repairs, and recommendations in the company's service system.
- Communicate professionally with homeowners, explaining identified issues and completed repairs.
- Coordinate with installation teams, service technicians, and the office team to resolve recurring concerns and improve customer satisfaction.
- Maintain a clean, organized, and safe work environment while following company procedures and safety standards.
- Operate a company vehicle responsibly and maintain a professional appearance when representing Guy Smith Home Services.
What We're Looking For
- At least 1 year of HVAC installation experience.
- Ability to pass a background check.
- Ability to safely operate a company vehicle and maintain a valid driver's license.
- Strong troubleshooting, problem-solving, and attention-to-detail skills.
- A commitment to quality workmanship, safety, and customer satisfaction.
- Professional communication skills and the ability to work independently while collaborating with a team.
- Strong organizational skills and the ability to accurately document work performed.
Preferred Qualifications
- HVAC Journeyman license or equivalent advanced HVAC credentials.
- Three or more years of HVAC troubleshooting experience.
- Experience using MeasureQuick, Bluon, or similar HVAC diagnostic tools and resources.
- Residential HVAC service or warranty repair experience.
- Familiarity with HVAC manufacturer specifications, system commissioning, and installation quality standards.