Site Reliability Engineer

Electronic Arts' Fan Growth organization elevates the experiences customers get from their entertainment and maximizes their fun. As a Site Reliability Engineer, you will report to the Director of Engineering and play a crucial role in ensuring the reliability and performance of their systems.

Responsibilities:

• Architect, automate, and maintain cloud infrastructure on AWS using Infrastructure as Code
• Containerize applications using Docker and extend Kubernetes cluster capability by writing custom tooling and controllers to support production workloads
• Develop automated CI/CD pipelines with GitLab CI to ensure reliable, high-frequency deployment of backend microservices
• Implement monitoring, logging, and alerting systems using Grafana, Prometheus, ELK, and PagerDuty; support live production services, and drive incident response and root-cause analysis

Qualifications:

• Minimum 5 years of professional experience in web or backend software development, alongside experience running and supporting live production services
• Proficiency in at least one backend programming language: Golang, Python, or Ruby
• Hands-on proficiency with AWS, Docker, Kubernetes (including writing custom tooling/controllers), and Infrastructure as Code (Terraform, CloudFormation, or Helm)
• 3+ years of experience with pipeline automation (GitLab CI), version control (Git), and observability suites (Grafana, Prometheus, ELK, and PagerDuty)
• Experience with a data warehouse like Snowflake, Redshift, or Spark
• Experience operating and optimizing CDN/edge delivery infrastructure (e.g., Akamai, CloudFront), including caching strategies, configuration management, performance optimization, and troubleshooting production traffic at the edge