Description
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service.
This isn’t just a retail job – it’s a role for people who love pace, want to work hard and play their part in delivering our transformation.
We’re looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products.
You'll be a resilient and confident brand ambassador who’s ready to serve our customers and sell our latest fashion items.
Key responsibilities:
- Operate in a high-demand environment, providing excellent customer service
- Utilise digital tools, such as the Sparks App and in-store devices, to enhance the customer experience
- Maintain high standards of efficiency and effectiveness, balancing speed and accuracy
- Contribute to a positive store environment, supporting colleagues and working as a team player
- Adapt to changing situations and priorities, demonstrating flexibility and resilience
Work Pattern:
- Week 1: Sunday 07:00-13:30, Tuesday 06:00-12:30, Friday 06:00-12:30
- Week 2: Thursday 06:00-12:30
To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.
Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.