Automation Service Engineer I

We are seeking an Automation Service Engineer I to join our team. The successful candidate will be responsible for providing Laboratory Equipment Lifecycle Management service and support, while contributing to efficient processes, procedures, and best practices.

Responsibilities:

• Manage equipment onboarding, including receiving, inspecting, and labeling units
• Oversee equipment offboarding, including updating the CMMS system and notifying internal teams
• Perform ancillary equipment qualifications and assist with equipment installations and maintenance activities
• Coordinate and schedule activities between internal and external customers
• Develop and review SOPs, WIs, and other documentation
• Support instrument up-time and ensure service documentation meets quality management system standards
• Collaborate with internal customers and third-party service providers
• Ensure accuracy and compliance in laboratory documentation

Requirements:

• B.S. degree in an engineering or scientific discipline
• 0-3 years of related industry experience
• Experience in service engineering or instrumentation and equipment support
• Excellent communication and collaboration skills
• Ability to work in a fast-paced environment and adapt to changing priorities

Nice to haves:

• Experience with laboratory equipment support for Clinical and R&D environments
• Familiarity with training programs and knowledge transfer
• Experience working in a highly regulated environment
• Knowledge of 5S, Lean Manufacturing, and Six Sigma methodologies