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Manulife Financial Corporation

Senior Manager, Artificial Intelligence

Manulife Financial Corporation
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hybrid senior full-time

First indexed 3 Oct 2026

Description

The Senior Manager, Artificial Intelligence is a technical leader responsible for designing, developing, and implementing advanced AI and machine learning solutions to address strategic business challenges.

This role is hands-on and project-focused, with direct accountability for delivering high-impact analytics initiatives from conception through to deployment and operationalization.

Responsibilities:

  • Partner with business stakeholders to identify opportunities where data science and AI can drive measurable business impact.
  • Translate business challenges into analytical problems, defining success metrics and solution approaches.
  • Lead end-to-end delivery of analytics use cases from problem framing through deployment and integration.
  • Serve as a bridge between business and technical teams ensuring solutions meet business needs.
  • Deliver insights and recommendations in a clear, business-friendly manner.
  • Drive adoption of analytics solutions by embedding them into workflows and decision processes.
  • Quantify and communicate business impact including revenue growth, cost efficiency, claims reduction, and persistency improvement.
  • Apply data science techniques to underwriting, claims, customer retention, distribution effectiveness, and personalization.
  • Leverage Generative AI and LLMs to enhance business productivity.
  • Ensure compliance with regulatory requirements, model governance, and responsible AI standards.
  • Collaborate with actuarial, risk, compliance, and IT teams.
  • Mentor junior team members and promote data-driven culture.

Required Qualifications:

  • Bachelor’s or Master’s degree in a quantitative field such as Statistics, Mathematics, Computer Science, Engineering, or Actuarial Science.
  • 6–10 years of experience in data science, AI, or advanced analytics with strong business-facing exposure.
  • Prior experience in life insurance or related financial services industries preferred.
  • Solid understanding of the life insurance value chain.
  • Proven ability to translate business needs into analytical solutions.
  • Hands-on experience with machine learning and statistical modeling.
  • Proficiency in Python, R, or similar tools.
  • Experience working with large and complex datasets.
  • Exposure to Generative AI / LLM use cases is highly valued.
  • Strong business acumen linking analytics to financial outcomes.
  • Experience in agile environments.
  • Excellent communication and stakeholder management skills.
  • Familiarity with insurance regulations and model governance is an advantage.

Benefits:

  • Empowered to learn and grow in a flexible environment.
  • Recognition and support for well-being and inclusion.
  • Opportunities to shape the future of the organization.
This listing is enriched and indexed by YubHub. To apply, use the employer's original posting: https://manulife.wd3.myworkdayjobs.com/en-US/MFCJH_Jobs/job/Hong-Kong/Manager---Senior-Manager--AI_JR26070767-1