Description
The Senior Manager, Artificial Intelligence is a technical leader responsible for designing, developing, and implementing advanced AI and machine learning solutions to address strategic business challenges.
This role is hands-on and project-focused, with direct accountability for delivering high-impact analytics initiatives from conception through to deployment and operationalization.
Responsibilities:
- Partner with business stakeholders to identify opportunities where data science and AI can drive measurable business impact.
- Translate business challenges into analytical problems, defining success metrics and solution approaches.
- Lead end-to-end delivery of analytics use cases from problem framing through deployment and integration.
- Serve as a bridge between business and technical teams ensuring solutions meet business needs.
- Deliver insights and recommendations in a clear, business-friendly manner.
- Drive adoption of analytics solutions by embedding them into workflows and decision processes.
- Quantify and communicate business impact including revenue growth, cost efficiency, claims reduction, and persistency improvement.
- Apply data science techniques to underwriting, claims, customer retention, distribution effectiveness, and personalization.
- Leverage Generative AI and LLMs to enhance business productivity.
- Ensure compliance with regulatory requirements, model governance, and responsible AI standards.
- Collaborate with actuarial, risk, compliance, and IT teams.
- Mentor junior team members and promote data-driven culture.
Required Qualifications:
- Bachelor’s or Master’s degree in a quantitative field such as Statistics, Mathematics, Computer Science, Engineering, or Actuarial Science.
- 6–10 years of experience in data science, AI, or advanced analytics with strong business-facing exposure.
- Prior experience in life insurance or related financial services industries preferred.
- Solid understanding of the life insurance value chain.
- Proven ability to translate business needs into analytical solutions.
- Hands-on experience with machine learning and statistical modeling.
- Proficiency in Python, R, or similar tools.
- Experience working with large and complex datasets.
- Exposure to Generative AI / LLM use cases is highly valued.
- Strong business acumen linking analytics to financial outcomes.
- Experience in agile environments.
- Excellent communication and stakeholder management skills.
- Familiarity with insurance regulations and model governance is an advantage.
Benefits:
- Empowered to learn and grow in a flexible environment.
- Recognition and support for well-being and inclusion.
- Opportunities to shape the future of the organization.
This listing is enriched and indexed by YubHub. To apply, use the employer's original posting:
https://manulife.wd3.myworkdayjobs.com/en-US/MFCJH_Jobs/job/Hong-Kong/Manager---Senior-Manager--AI_JR26070767-1