Description
The Surrey and Sussex ICB is seeking a Complex Case Management Practitioner to join their team. The successful candidate will be responsible for delivering a variety of functions across the Adult Autism and Complex Needs (AACC) service, including clinical duties, assessments, reviews, care planning, and case management.
The ICB works in partnership with local health and care organisations, staff, patients, carers, families, and the public to support three million people across Surrey and Sussex to live healthier lives. The ICB aims to improve health outcomes, tackle inequalities, and get better value from services.
The Complex Case Management Practitioner will work across the AACC service, including audit, appeals, retrospective assessments, complaints, and assessment verification. They will be supported to develop the necessary skills and experience to work across the whole pathway, safely, confidently, and effectively. The role will require travel on occasions to carry out assessments and reviews across Surrey and Sussex.
Key responsibilities include:
- Delivering clinical duties, including NHS Continuing Healthcare Fast Track Pathway
- Conducting assessments and reviews
- Developing care plans and clinically commissioning
- Managing cases and appeals
- Participating in audit processes and providing specialist advice and guidance
- Maintaining up-to-date knowledge of legislation and fostering a person-centred approach
The ideal candidate will have:
- A degree-level qualification in a relevant subject or equivalent experience
- Previous experience of working in a health or care environment
- Comprehensive knowledge of current national and local policy/framework guidance relating to NHS Continuing Healthcare and NHS Funded Nursing Care
- Excellent communication and analytical skills
The post is band 6, with a salary range of £39,959 to £48,117 per annum, and is a permanent, full-time position.