CS Business Development, Agency Distribution, Principal (Conduct Risk)

At AIA, we've started an exciting movement to create a healthier, more sustainable future for everyone. As part of our marketing, distribution & partnership team, you'll play a vital part in advancing this movement.

This role contributes to the delivery of customer outcomes that are reliable, thoughtful, and create meaningful impact for customers and society. The role holder is expected to embed a customer-first mindset in all decisions and actions.

Responsibilities:

Daily control and governance on sales activities and initiatives

• Assist MPF Responsible Officer to manage and supervise regulated activities
• Manage and supervise MPF licensed staff
• Lead the development of effective controls and governance overall sales activities and initiatives
• Manage business planning, risk management and financial control of the sales team
• Conduct periodic sales conduct assurance checks
• Prepare internal/external reports to senior management, Legal & Compliance, regulators if needed

Guideline setting and staff awareness

• Develop and arrange regular training and timely communication to In-scope Staff
• Manage the team operations with proper procedures
• Work with internal governance team on different governance and control activities
• Organize and lead regular meetings with sales, operations and other second-line departments
• Stay informed about the latest compliance and sales conduct regulatory requirements and industry trends

Ad hoc projects

• Engage and communicate with cross-functional business teams to understand existing business processes
• Build and cultivate a compliant mindset across different business teams
• Lead ad hoc sales conduct projects or reviews if necessary

Requirements:

• University graduate, preferably major in business-related subject or equivalent
• At least 10 years of relevant experience, preferably with insurance or banking governance/sales conduct experience
• Strong analytical ability, problem-solving and communication skills
• Good team player and able to work independently
• Proficient in both spoken and written English and Chinese
• Proficiency in PC skills
• Experience in setting strategic priorities is preferred
• IIQE (paper 1,2,3 & 4) licenses are preferred