Description
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you'll play a vital frontline role in delivering style advice and five-star service.
You'll be working in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets.
Your responsibilities will include:
- Providing style advice and excellent customer service
- Utilising digital tools, such as the Sparks App and in-store devices, to enhance the customer experience
- Keeping standards sky-high while balancing speed and accuracy
- Contributing to a positive store environment and supporting your colleagues
- Adapting to changing situations and priorities
We're looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products.
As a Customer Assistant, you'll be expected to:
- Work flexibly, including weekends and evenings
- Be digitally confident and able to use technology to enhance the customer experience
- Provide excellent customer service and advice
- Work collaboratively with your colleagues to achieve sales goals and improve customer satisfaction
In return, we're offering:
- Competitive pay rates
- Opportunities for career development and growth
- A fun and supportive work environment
If you're a motivated and enthusiastic individual who loves fashion and delivering excellent customer service, we'd love to hear from you.