Assistant Officer - School of Business and Management (HKUST Business School Central)

We are seeking an Assistant Officer to join the School of Business and Management at HKUST Business School Central, strategically located in the United Centre in Admiralty, Hong Kong.

The successful candidate will provide customer service to internal and external users, handle enquiries, assist in event operations, manage facilities, and perform administrative tasks.

Responsibilities:

• Provide timely customer service to internal and external users via phone, email, and in person
• Assist in the operation and logistics of events held at the centre
• Manage and maintain the online booking system and facilities
• Set up function rooms and ensure proper operation of facilities
• Handle general administrative work
• Prepare reports and process payments from users
• Assist supervisors in business development, marketing, and other assigned duties
• Work on shift, including weekends and public holidays when required

Requirements:

• Associate Degree or above
• 1-2 years of work experience
• Good command of spoken and written English and Chinese
• Experience with MS Office applications, Photoshop, and Adobe Illustrator is an advantage
• Independent, pleasant, customer-oriented, proactive, and outgoing personality
• Previous working experience in hotels or conference centers is preferable

The appointment is for 2 years, renewable. Starting salary will be commensurate with qualifications and experience. Fringe benefits, including annual leave, medical and dental benefits, will be provided. A gratuity will be payable upon successful completion of the contract.