Manager, Forward Deployed Engineering

Job Overview

As the Manager of Forward Deployed Engineering at Anthropic, you will lead a team of engineers who embed with strategic customers to deploy AI applications that solve real business problems.

Responsibilities

• Hire, develop, and retain a world-class team of Forward Deployed Engineers.
• Conduct regular 1:1s, provide technical mentorship, and invest in the career growth of each team member.
• Staff and oversee customer engagements across your team's portfolio, making resource allocation decisions that balance customer needs, team development, and business priorities.
• Collaborate with account teams and Engagement Managers during the pre-sales process to qualify engagements, scope work, and inform statements of work.
• Review technical architectures and code produced by your Forward Deployed Engineers, ensuring the team ships high-quality, production-ready solutions.
• Stay hands-on enough to lead technical discovery sessions, prototype solutions, and debug complex issues alongside your team when needed.
• Build repeatable playbooks, starter repositories, integration templates, and an internal knowledge base that captures what your team learns in the field.
• Define team OKRs that tie to customer success outcomes and product adoption goals.
• Partner with Product and Engineering to translate field insights into product improvements.
• Travel to customer sites as needed (25-50%), particularly during engagement kickoffs and for your team's highest-priority accounts.

Requirements

• 10+ years of experience in software engineering, solutions architecture, or a technical customer-facing role.
• 2+ years of people management experience within a services/post-sales/FDE organization.
• Experience building organizations from 0->1.
• Experience working directly with enterprise customers on technical implementations.
• Executive presence with the ability to move fluidly between strategic conversations with senior stakeholders and hands-on debugging sessions with engineers.
• Strong written and verbal communication skills.

Why This Role Matters

You'll be a founding leader of a team that defines how enterprises adopt and scale AI. Your work will directly influence Anthropic's product direction, create reusable patterns for the broader customer base, and establish Anthropic as the trusted partner for AI transformation.

Logistics

• Annual Salary: £1-£1 GBP