Description
We are currently seeking an experienced professional to join our team in the role of Software Engineering Team Leader.
Principal Responsibilities
- Build Adoption Accelerators (Golden Path Delivery)
Implement and maintain Golden Path templates, reusable patterns, and reference implementations aligned to app.hsbc ways of working. Produce worked examples from real HSBC projects, designed to double as reusable accelerators and adoption media. Contribute code, pipelines, and automation that reduce friction in onboarding and repeatable delivery.
- Self-Service Onboarding at HSBC Scale
Improve self-service onboarding journeys so teams can progress without 1:1 handholding. Create and maintain onboarding guides, operational guidance, and runbook-style content that helps teams reach production confidently. Help reduce bespoke onboarding by standardising workflows and improving automation.
- Developer Experience Advocacy
Participate in feedback channels, such as office hours, champions networks, Teams, email, and in-app ratings. Triage issues and pain points into items DevRel can build/fix directly and items to be driven to the owning pillar/team with clear acceptance criteria. Track to closure; ensure the right team is engaged and progress is visible.
- Documentation as a Core Deliverable
Write and maintain high-quality documentation content for our platform docs, including onboarding, how-tos, troubleshooting, and reference material. Ensure new/updated assets ship with documentation as part of Definition of Done and release readiness expectations. Keep content fresh and discoverable; propose improvements to doc structure, navigation, and time to answer.
- Developer Enablement and Narrative Support
Support internal communications and technical engagement through short talks, show-and-tells, workshops, and mob programming sessions. Help maintain clear adoption pathways and migration guidance in partnership with product, engineering, and architecture. Contribute to comms that make developers confident about what exists, what's coming, and how to get value quickly.
Requirements
- Proficiency in Java, Kotlin, or Node JS
- Proficient communicator to all levels of seniority
- Solid understanding of production readiness fundamentals, such as security, resilience, observability, and supportability
- Strong hands-on engineering experience delivering production-grade systems
- Practical experience improving developer experience via standardisation, automation, and making the easy thing the right thing
- Comfortable working across teams to make guidance accurate and usable