Senior Deal Desk Analyst, Philippines

GitLab is seeking a Senior Deal Desk Analyst to support its Asia-Pacific and Japan (APJ) Sales and Revenue teams.

As a Senior Deal Desk Analyst, you'll be a key partner in shaping how GitLab structures, quotes, and books deals that support its growth.

Responsibilities

• Act as a trusted advisor and go-to resource on deal structure, quoting, order form creation, and contract options that support deal closure.
• Serve as the primary point of contact for Sales questions related to deal structure, opportunity booking, subscription management, and license delivery.
• Navigate complex deal cycles alongside Sales and partner with key internal stakeholders to fulfill deal requirements.
• Own the quote review process, including validating Salesforce opportunities, quotes, and order forms to ensure accurate deal structures, metrics, and downstream bookings.
• Review sales-assisted contracts from Salesforce for accuracy and intent, confirming that commercial terms are correctly reflected and comply with revenue recognition requirements and internal policies.
• Partner with Sales to interpret deal intent, advise on options within GitLab's pricing and packaging framework, and troubleshoot quoting issues in Salesforce, Zuora CPQ, or related tools before engaging technical teams.
• Support the end-to-end quote-to-cash process by working with Billing, Accounts Receivable, Revenue Accounting, Ecosystem, and other partners to resolve subscription, invoicing, and collection issues.
• Analyze deal and quoting data to identify recurring issues, recommend process or configuration improvements, and create clear guidance that reduces errors and rework.
• Participate in regional sales forecast calls, quarterly business reviews, and end-of-quarter standups, providing clear updates on deal status, risks, and required actions.
• Work hours aligned with the GMT+10 time zone.

Requirements

• Experience supporting quoting, pricing, opportunity booking, subscription management, and bookings within Deal Desk, billing operations, sales operations, revenue operations, or a similar quote-to-cash function.
• The ability to provide discounting and pricing guidance, with an understanding of standalone selling price and profitability ranges.
• Strong CPQ skills and technical knowledge, ideally including experience with Zuora or a similar tool.
• Practical Salesforce experience, including creating and reviewing quotes, managing opportunities, and troubleshooting data or process issues to support accurate booking metrics.
• The ability to interpret commercial contracts and understand how legal and commercial terms affect deal structure, pricing, bookings, and approvals.
• Strong attention to detail and a focus on accuracy across quotes, order forms, and bookings.
• Strong problem-solving and troubleshooting skills, with the initiative to identify the root causes of quote-to-cash issues and partner with systems and cross-functional teams to prevent recurring errors.
• An understanding of revenue recognition concepts in a software-as-a-service environment and experience partnering with Finance, Billing, Accounts Receivable, Ecosystem, and Revenue teams to support compliant, timely bookings and collections.
• Clear, concise communication skills and the ability to advise and build trust with Sales teams in a highly collaborative, remote environment.
• Experience with enterprise deal structures and legal terms that may affect contract structure.
• The ability to prioritize your workload in line with Sales expectations and changing business needs.

Benefits

• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental Leave