Description
We are seeking an Operational Excellence Program Manager to develop, deploy, and manage Operational Excellence programs aligned with business objectives and strategic priorities.
Responsibilities:
- Develop and manage Operational Excellence programs
- Apply strong program and project management disciplines
- Lead cross-functional initiatives focused on productivity improvement, process optimization, and customer experience
- Own and operate Operational Excellence frameworks, governance processes, and improvement mechanisms
- Establish program governance, metrics, dashboards, KPIs, and regular operational review cadences
- Drive cross-functional execution to translate insights into process, policy, workflow, and organizational improvements
- Manage program scope, schedules, risks, dependencies, communications, and stakeholder alignment
- Develop business cases and measure realized business value from Operational Excellence initiatives
- Communicate program status, risks, outcomes, and recommendations to leadership and stakeholders
Requirements:
- Bachelor's degree in Engineering, Business, Operations Management, Industrial Engineering, or related field
- Master's degree desirable
- Project Management Professional (PMP) certification required
- Typically 7+ years of experience in Program Management, Project Management, Operations, Quality, Continuous Improvement, Business Transformation, or related disciplines
- Experience leading complex cross-functional programs in a matrixed organization
- Experience driving process improvement and operational effectiveness initiatives
Knowledge and Skills:
- Strong understanding of Operational Excellence principles, continuous improvement methodologies, and business process management
- Demonstrated experience leading cross-functional programs and initiatives in a matrixed environment
- Strong understanding of program and project management disciplines, tools, and methodologies
- Experience with Lean, Six Sigma, Kaizen would be a plus
- Strong analytical, problem-solving, and organizational skills
- Excellent written and verbal communication skills
- Executive-level presentation and stakeholder management skills
- Financial acumen, business case development, and benefit realization measurement
- Change management and organizational adoption experience
Benefits:
- Comprehensive suite of benefits that supports physical, financial, and emotional wellbeing
- Investment in career development and growth
- Unconditional inclusion and celebration of individual uniqueness
Salary Range: $105,500 - $243,000 per year