Program Manager, Risk Operations GTM Enablement

Job Overview

As a Program Manager, Risk Operations GTM Enablement at Stripe, you will define, own, and execute program strategies for large-scale regulatory initiatives, operating with significant autonomy across a portfolio of global projects.

Responsibilities

• Own and execute high-stakes global programs end-to-end, from initial strategy and scoping to project planning, day-to-day tracking, and change management
• Drive step-change improvements in operational processes, building systems and workflows that directly improve business outcomes and top-line metrics
• Bridge compliance and commercial strategy by partnering with GTM and account leadership to turn complex regulatory requirements into a competitive advantage
• Build and run operating models across diverse cross-functional teams, keeping highly distributed workstreams aligned and accountable
• Serve as a trusted advisor by preparing strategic reviews for senior stakeholders and managing critical escalations
• Translate user friction into program evolution by establishing structured, data-driven approaches to gather user feedback and turning those insights into actionable product and operational improvements
• Diagnose and resolve systemic operational gaps before they impact users, building self-healing processes and scalable internal infrastructure
• Champion Stripe's Operating Principles by fostering a high-performance culture that values rigorous thinking, rapid execution, and putting users first

Requirements

• 6+ years of experience in Program Management, Strategy & Operations, Management Consulting, or Go-to-Market (GTM) Strategy in a fast-paced, high-growth environment
• Hands-on execution track record: Proven ability to work independently as an individual contributor, managing complex, multi-stakeholder project plans and deliverables from inception to completion
• Exceptional communication & storytelling: Excellent written and verbal communication skills; a proven ability to distill highly complex, technical, or regulatory topics into clear, succinct, and persuasive narratives to external and senior audiences
• Systems and infrastructure builder: Deep experience designing, launching, and scaling complex cross-functional operating models, feedback loops, and PMO frameworks
• Growth mindset: A high willingness to learn, adapt quickly to changing environments, and actively seek and act on feedback to continuously improve

Preferred Qualifications

• 3+ years of experience in high-growth technology or fintech environments
• Deep cross-functional partnership: Prior experience working alongside Engineering, Product, Legal, Compliance, and GTM/Sales
• Data fluency: Experience leveraging data visualization tools and analytical frameworks to back up strategic decisions and measure program success