Transformation Office Lead

We are seeking a Transformation Office Lead to establish and lead enterprise-wide transformation governance and PMO discipline, ensuring alignment between strategic priorities and execution.

The role holder will be responsible for:

Transformation Office Governance

• Designing and implementing governance framework, structures, and Terms of Reference for monthly and quarterly business review meetings
• Tracking key outcomes, KPIs, and leading indicators aligned to strategic priorities
• Overseeing and assessing progress across strategic pillars, ensuring continued alignment with long-term goals
• Ensuring consistency in planning, tracking, and reporting across initiatives
• Leading the quarterly Strategic Transformation Review, integrating updates across all strategic pillars into a clear executive-level report

PMO

• Aligning projects with approval processes, workflows, and organisational policies
• Establishing clear milestones, assessing cross-functional dependencies, and ensuring alignment across initiatives for strategic initiatives
• Identifying roadblocks and escalating critical risks, trade-offs, and decisions to senior leadership
• Managing interdependencies and proactively resolving bottlenecks
• Providing insights and constructive challenge to improve delivery outcomes

KPI Tracking & Dashboard Development

• Developing and maintaining enterprise KPI framework (financial and non-financial) and structure linked to strategic priorities
• Ensuring alignment of functional KPIs with enterprise-level view to provide a consolidated and consistent performance perspective
• Building and managing a centralized, automated Strategic KPI Dashboard for ExCo
• Monitoring performance by tracking KPIs, trends, and variances, highlighting risks and opportunities
• Ensuring data accuracy, integrity, and alignment with Finance and business teams

MBR/QBR Meeting & Reporting

• Planning and organising MBR/QBR forums, including scheduling, stakeholder alignment, and logistics
• Coordinating stakeholders to ensure timely and accurate data submissions, proactively resolving gaps and inconsistencies
• Delivering high-quality and accurate MBR/QBR content (CEO Update, Business Dashboard, CEO Speaking Notes) on time
• Creating a cohesive performance narrative that links key financial results, business drivers, and outlook

Resource & Portfolio Management

• Managing transformation resource pool and allocating to priority initiatives
• Aligning resources with strategic priorities and delivery timelines

Team Development & Engagement

• Building team capabilities by hiring and developing the right talent with strong governance and PMO expertise
• Developing team members through coaching and tailored development plans
• Driving employee engagement by fostering a high-performance, collaborative culture

Job Requirements:

• A Bachelor's degree in Business, postgraduate degree preferred
• At least 8 years of working experience in the Insurance and Financial industry
• Solid PMO and project governance experience preferred
• Experience in consulting advisory preferred
• Has worked in various business functions within an Insurance/Financial institution
• Proficient practitioner in project management and has led major cross-function teams in projects
• Strong analytical and problem-solving capabilities
• Excellent leadership skills, team player, and ability to influence
• Excellent communication skills and able to communicate with senior executives effectively
• Strategic thinking and judgment
• Strong drive for results and accountability
• Ability to challenge constructively and influence outcomes
• High adaptability in complex environments
• Proficient in English and Chinese written and presentation skills