Program Manager

At Ford Pro, we focus on creating simple, transparent, and ongoing digital relationships between customers, their vehicles, and Ford.

We are looking for a Program Manager to join our Business Operations team, which supports a growing portfolio of programs across multiple vehicle platforms.

Responsibilities

As a Program Manager, you will:

• Serve as the single source of truth for program scope, dependencies, risks, and decisions, ensuring teams stay aligned as conditions change.
• Lead executive-level governance and decision-making by designing and running governance forums that drive clarity, accountability, and timely decisions.
• Influence stakeholders without authority, building credibility, resolving conflicts, and aligning incentives.
• Anticipate and manage risks proactively by identifying systemic risks early and driving mitigation plans.
• Model strong program leadership behaviors, demonstrating clear thinking, decisive action, and calm execution under pressure.

Qualifications

To be successful in this role, you will need:

• A Bachelor’s degree in Business, Management, Economics, or a related field, or equivalent demonstrated business operations experience.
• 6+ years of experience leading cross-functional programs with competing priorities.
• 3+ years operating autonomously in ambiguous environments, requiring judgment, prioritization, and trade-off decisions.
• Demonstrated business acumen, translating strategy into execution plans, defining success metrics, and managing outcomes.
• Experience establishing and using dashboards to drive decisions and communicate progress.
• Strong executive communication skills and stakeholder management abilities.

Benefits

We offer a range of benefits, including:

• Immediate medical, dental, vision, and prescription drug coverage
• Flexible family care days, paid parental leave, and subsidized back-up child care
• Family building benefits, including adoption and surrogacy expense reimbursement, and fertility treatments
• Vehicle discount program for employees and family members
• Tuition assistance
• Paid time off for individual and team community service
• A generous schedule of paid holidays
• Paid time off and the option to purchase additional vacation time

Salary

This position is leadership level 6, with a salary range of $115,500-$218,100.