Description
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We're seeking passionate individuals who take pride in their knowledge of M&S Food products and are ready to deliver five-star service at pace.
Responsibilities:
- Provide exceptional customer service, ensuring customers feel valued every time they shop with us
- Confidently recommend and sell our newest food products to customers
- Utilise digital tools, such as the Sparks App and in-store devices, to enhance the customer experience
- Contribute to a positive, high-energy environment, supporting colleagues in delivering a seamless customer experience
- Adapt to changing demands of the retail environment, working across various areas of the store
Requirements:
- Be at least 18 years old due to early morning shifts
- Thrive in a high-pressure environment, staying sharp, fast, and focused during busy periods
- Be digitally confident and able to use digital tools effectively
- Flexible and able to work varied shifts, including weekends and bank holidays
Benefits:
- Competitive hourly rate
- £3.00 p/h unsocial premium for hours worked between 22:00-06:00
Schedule:
- Wednesday 05:00 - 09:00
- Friday 16:00 - 20:00
- Saturday 16:00 - 20:00
- Potential to work up to full-time hours during peak periods