Description
About the Role
As an Accommodations Partner at Anthropic, you will own the end-to-end reasonable accommodation process, ensuring employees and candidates receive fair, compliant, and thoughtful support. You will serve as the subject matter expert on complex, high-stakes accommodation requests and applicable disability law across the jurisdictions where Anthropic operates, leading the interactive process with employees, managers, and HR, and partnering closely with Recruiting, Benefits, Employment Legal, and external partners to identify effective solutions.
This role requires balancing hands-on casework with process-building, as you will manage individual accommodation requests directly while also helping shape the frameworks, documentation, and cross-functional coordination needed to scale this function globally.
Key Responsibilities
- Interactive Process Management - U.S.: Serve as the primary point of contact for reasonable accommodation requests from U.S.-based employees and candidates, leading the interactive process from initial request through resolution.
Partner directly with employees, managers, People Partners, and recruiters to understand functional limitations, evaluate potential accommodations, and reach determinations that are both legally sound and operationally workable.
- Global Accommodation Request Management: Own accommodation requests from employees and candidates outside of the United States, serving as the initial point of contact and primary owner, in partnership with regional People Partners and Employment Legal.
- Complex Case Management: Own complex, high-stakes, or legally ambiguous accommodation requests personally, including those involving conflicting medical documentation, competing business needs, or heightened legal risk.
- Cross-Functional Partnership: Partner closely with the internal Benefits team on accommodation requests intersecting with leave, disability, or benefits eligibility.
Interface with external partners, including accommodation platform vendors, to support timely and accurate case review.
- Policy & Program Development: Along with the broader ER/People team, build scalable, repeatable processes and documentation for accommodation requests across regions.
Develop frameworks that support consistent, defensible decision-making while remaining responsive to the nuance of individual cases.
- Education & Enablement: Own education strategy for accommodations best practices, delivering training and guidance to People Partners, managers, and interviewers.
- Documentation & Recordkeeping: Ensure accommodation requests, supporting materials, and determinations are documented and handled appropriately.
- Data & Insights: Track accommodation metrics and trends to identify patterns, inform policy decisions, and proactively flag systemic issues or risk areas.
Minimum Qualifications
- Have deep working knowledge of the ADA and applicable state disability accommodation laws, and experience applying that knowledge to real accommodation processes and decisions.
- Have demonstrated experience independently managing complex, high-stakes, or legally sensitive accommodation cases.
- Are skilled at managing highly sensitive medical and disability-related information with discretion, empathy, and sound judgment.
- Excel at communicating clearly and building trust with employees, managers, and HR at all levels.
- Are comfortable with ambiguity and can create structure where none exists.
- Care deeply about fairness, equity, and creating an accessible, supportive workplace.
- Are comfortable working in a fast-paced environment.