Engineering Manager

Forward Networks is seeking an Engineering Manager to lead the architecture, research, and development of machine learning systems powering AI features within the Forward platform.

Responsibilities:

• Oversee design and implementation of large language model-based systems enabling natural-language interaction with the platform's network digital twin.
• Lead development of an agentic AI system that enables users to interact with the Forward platform using natural language and automate complex network analysis workflows.
• Guide the design for system components enabling large language models to interpret user intent, plan multi-step workflows, invoke platform APIs and query engines, and synthesize results using trusted network digital-twin data.
• Plan and manage long-term AI initiatives, track development progress, and coordinate execution of large-scale machine learning and platform engineering projects.
• Coordinate development work across machine learning, backend, and frontend engineering teams to deliver AI-driven capabilities within the Forward Enterprise platform.
• Collaborate with product management and user-experience teams to define feature requirements, incorporate user feedback, and guide technical implementation of AI features.
• Manage and mentor machine learning engineers responsible for AI system development.
• Serve as the primary point of contact for production issues involving AI features within the platform.
• Monitor system performance, triage incidents, and oversee continuous improvement of deployed AI systems.

Education and Experience Required: Master's degree or foreign equivalent in Computer Science, Computer Engineering, or related field and 24 months of experience.

Salary: $239,200/yr. - $249,200/yr.