Description
We are seeking a Customer Assistant to join our team on a part-time, fixed-term basis. As a Customer Assistant, you will play a crucial role in ensuring our store is ready for customers, maintaining a clean and tidy environment, and providing excellent customer service.
Responsibilities:
- Prepare the store for the day ahead by restocking shelves and ensuring the workspace is tidy
- Collect and move stock safely from the warehouse to the shop floor
- Work across different parts of the store, including chilled and frozen areas
- Use equipment, handsets, and digital systems to complete tasks accurately and safely
- Provide support in other areas when needed, such as picking online orders or serving customers at checkouts
Requirements:
- Friendly and welcoming demeanor with a genuine enthusiasm for delivering excellent customer service
- Ability to work in a physically demanding role with energy and resilience
- Committed team player who thrives in a fast-paced environment and is willing to support colleagues
- Flexibility and willingness to work across the store and take on new challenges
- Open to learning and developing new skills to improve our service
Benefits:
- Competitive hourly rate with a night shift premium of £2.45 per hour worked between midnight and 5am
- Discount card offering 10% off at Sainsbury's, Argos, Tu, and Habitat, increasing to 15% discount at Sainsbury's every Friday and Saturday
- Holiday entitlement based on hours worked
- Enhanced family leave policies, including maternity, paternity, and adoption leave
- Pension and life cover, with a matching pension contribution of 4-7.5% and up to 6x life cover
- Share schemes allowing employees to buy Sainsbury's shares at discounted prices
- Various retail savings, including discounts on eating out, holidays, and other retailers
- Physical and mental wellbeing support, including cycle-to-work schemes, gym access, and employee assistance programs