Description
Vox Media is looking for a Network & Systems Engineer to own the design, operation, and evolution of its enterprise office network, studios, and production facilities.
This is a hands-on engineering role on a small, high-trust infrastructure team , you will be the person who owns the network end to end. You will be a primary technical owner of Vox Media's enterprise network environment, with particular responsibility for its current Juniper infrastructure with Cato Networks providing SASE/SD-WAN and secure remote access.
As a Network & Systems Engineer on a lean infrastructure team, you'll own networking end to end while contributing across systems, cloud, and identity infrastructure when needed. Your responsibilities will include:
- Designing, configuring, maintaining, and troubleshooting Vox Media's enterprise network across offices, data centers, cloud environments, and remote connectivity
- Serving as the senior technical resource for Juniper networking environment, including configuration, troubleshooting, upgrades, and lifecycle management
- Administering Cato Networks SASE platform, including SD-WAN connectivity, secure remote access, and associated security policy
- Helping define the future direction of Vox Media's network architecture, including evaluating and potentially migrating infrastructure to platforms such as Cisco and Meraki
- Designing and supporting LAN, WAN, wireless, and internet connectivity across multiple locations
- Configuring and managing VLANs, routing, switching, STP, ACLs, NAT, DHCP, DNS, and related network services, supporting routing protocols such as BGP and OSPF where applicable
- Troubleshooting complex Layer 2 and Layer 3 issues, including packet-level analysis and root-cause investigation of difficult network and application connectivity problems
- Monitoring network availability, performance, capacity, and reliability, and proactively addressing emerging issues
- Planning and executing network hardware upgrades, migrations, maintenance, and office infrastructure projects , including studio, conference room, and event connectivity , while minimizing business disruption
- Managing ISP, circuit, and network hardware vendor relationships, including escalations, renewals, and capacity planning
- Supporting and troubleshooting server, virtualization, cloud, identity, and enterprise infrastructure, assisting with systems administration across environments such as AWS, VMware, and Windows and/or Linux
- Supporting enterprise identity and authentication technologies such as SSO and identity providers, and partnering with IT operations on endpoint management (Mac and Windows MDM) and SaaS platform administration
- Helping administer monitoring, logging, configuration management, backup, and infrastructure management platforms
- Participating in an on-call rotation for infrastructure incidents and performing root-cause analysis across networking, systems, and cloud environments
- Developing repeatable processes and automation , using scripting, APIs, or infrastructure-as-code tools , that reduce manual administration and improve reliability
- Assisting with hands-on service desk support as needed, particularly for onsite requirements, including hardware and software troubleshooting, employee onboarding/offboarding, and resolution of support tickets to maintain operational continuity.
The ideal candidate will have:
- 6+ years of professional experience in network engineering and infrastructure engineering
- Strong hands-on production experience with Juniper networking technologies and Junos
- Relevant networking certifications such as JNCIA/JNCIS/JNCIP, CCNA, or CCNP
- Hands-on production experience with Cisco and/or Meraki, and the judgment to evaluate platforms on technical merit rather than familiarity
- Deep understanding of enterprise TCP/IP networking, including designing, configuring, and troubleshooting Layer 2/Layer 3 switching, routing, wireless, and network connectivity
- Systematic troubleshooting skills, including diagnosing complex network and application connectivity problems using monitoring, logging, packet capture, and performance-analysis tools
- Experience planning and executing network upgrades or migrations with minimal business disruption
- AWS networking experience, including VPCs, routing, VPNs, and cloud connectivity
- Systems administration or broader infrastructure engineering experience alongside networking
- Ability to independently own technical projects from design through implementation and ongoing operations, with the documentation and communication skills to bring others along
- Ability to work onsite up to 5 days per week in Lower Manhattan (Financial District) and to be onsite for after-hours escalations and scheduled maintenance windows