Marketing AI Engineer

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale , unleashing the potential of businesses and people.

As a key member of the Marketing AI, Operations and Automation team, you will play a hands-on, critical role in designing and building the automation infrastructure that powers marketing at scale.

Responsibilities

• Design and build automated marketing workflows using no-code and low-code platforms, connecting tools across the marketing tech stack so data flows reliably between systems without manual intervention.
• Integrate marketing platforms, AI content tools, and third-party services via APIs and webhooks, handling authentication, error states, and data formatting across each connection.
• Work with AI models and generative AI platforms to build structured, repeatable workflows that produce consistent outputs at scale, configuring prompts and agent behaviour at the system level.
• Call LLM APIs to trigger AI reasoning within workflows, constructing prompts programmatically, handling model responses, and routing outputs back to connected systems.
• Gather requirements from marketing teams across functions and translate them into workflow specifications, identifying opportunities for reuse and cross-team impact over single-team solutions.
• Own the reliability and maintainability of the workflows you build, writing documentation clear enough for non-technical stakeholders to understand what runs, why, and how.
• Evaluate new tools and integration patterns as the marketing tech stack evolves, recommending additions based on technical fit and organisational need.
• Collaborate with operations, regional marketing, content, demand generation, and other marketing teams to understand where automation removes friction and build accordingly.

Requirements

• 4+ years in marketing operations, marketing technology engineering, or a closely adjacent technical role focused on integrations and automation.
• Hands-on experience building multi-step workflows using no-code or low-code platforms such as Workfront Fusion, Zapier, Make, or n8n in a production environment.
• Practical experience working with APIs and webhooks: constructing authenticated requests, reading API documentation, handling errors, and passing data between systems reliably.
• Experience connecting marketing platforms (Workfront, Marketo, Google Workspace, or similar) to external tools and services through system-level integrations.
• Experience working with at least one AI model or generative AI platform in a workflow or integration context, including configuring system-level prompts and handling structured outputs.
• Experience calling LLM APIs to trigger AI reasoning within a workflow, including constructing prompts programmatically, handling responses, and routing outputs back to connected systems.
• Ability to gather requirements from non-technical stakeholders and convert them into buildable workflow specifications.
• Strong written documentation habits, with the ability to make complex automation logic understandable to others.
• Experience working across globally distributed teams spanning multiple time zones.

Benefits

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with minimum of 16 weeks of parental leave