Comms Strategy & Operations Associate

Stripe’s comms organization produces films, books, social media channels, talks, and podcasts. The Comms Operations team serves as the connective tissue between strategy and execution, building and redefining the operating foundations that enable creative and ambitious storytelling.

We’re looking for an exceptional and ambidextrous early-career operator to help us build and scale this infrastructure. You will work across every altitude, from co-designing high-level team planning mechanisms to managing the granular details of a complex project.

Responsibilities:

• Create processes, onboarding resources, and shared playbooks to help the team prioritize, track, and execute work effectively.
• Lead the transformation of the team’s critical administrative engines, such as inbound media requests and team communication channels, by identifying recurring patterns and building AI-enabled workflows and automations.
• Act as the embedded PgM for complex comms programs, translating fast-moving initiatives into clear objectives, plans, milestones, and reporting.
• Manage the team’s resourcing and budget management process, including contracting, POs, payments, tracking, and budget reporting.
• Build and maintain reporting systems and data dashboards to track communications impact, media coverage, and operational efficiency.

Minimum requirements:

• 3-5 years of experience in strategy, operations, program management, or an operating role supporting a senior leader or complex, cross-functional team.
• Proven systems thinker who can bring clarity to messy workflows or chaotic projects.
• Comfortable navigating ambiguity in a fast-paced environment and able to swiftly adapt as priorities shift.
• Highly organized and able to manage several workstreams without losing attention to detail.
• Actively use AI in daily work and experience building automations to eliminate manual drag.
• Comfortable working with data and willing to learn new tools to answer operational questions.