Description
At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Join the team as our next Product Manager on Twilio's Onboarding and Compliance product team. You will lead the product strategy, roadmap, and delivery for the core capabilities that allow customers to onboard, migrate, and maintain their numbers globally. You will focus on scaling automated self-service workflows, strengthening fraud and regulatory compliance guardrails, and migrating legacy capabilities onto modern platform architectures.
Responsibilities:
- Own and execute the product vision, roadmap, and quarterly planning for Hosting, Porting, and ShortCodes product suites.
- Translate complex operational, regulatory, and technical requirements into PRDs for engineering teams.
- Develop, communicate, generate excitement for and obtain buy-in of the product vision, strategy, and roadmap.
- Partner with GTM to launch products and enable sales and marketing teams to obtain product adoption and growth.
- Conduct regular data-driven business reviews that analyze product execution and revenue/market accomplishments.
Qualifications:
- 4+ years of product management experience delivering scalable SaaS, PaaS, or IaaS products
- Proven track record of leading successful product launches and driving product strategies
- Command of analytical thinking skills with the ability to use quantitative and qualitative data to make product decisions, get executive buy-in, and drive towards measurable outcomes
- Excellent communication and interpersonal skills, with the ability to influence and collaborate at all levels and present effectively to internal and external stakeholders
- Strong technical, analytical, and UI/UX design understanding and the ability to dive deep while also keeping perspective on the big picture goals
- Initiative, ownership, and accountability to decode vague priorities, manage conflicting inputs, and drive initiatives forward against ambiguous and complex challenges
- Bachelor in Computer Science, Engineering, or equivalent practical experience
Desired:
- Experience building products/services related to APIs, developer experience
- Experience working in a regulated ecosystem
Location: This role will be remote and based in the United States, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.
What We Offer: Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation: The estimated pay ranges for this role are as follows:
- Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C.: $128,560 - $160,700
- Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $136,000 - $170,000
- Based in the San Francisco Bay area, California: $151,120 - $188,900.