Description
The Insight Client Success Team at BlackRock is seeking a Technical Account Manager with a strong financial background to manage strategic client relationships and ensure high-quality service delivery. The ideal candidate will have 3+ years of experience in the LP Alternative Asset industry and the Insight platform.
Responsibilities:
- Develop deep expertise in the LP Alternative Asset industry and the Insight platform, partnering with LP clients throughout onboarding and ongoing service delivery.
- Build strong client relationships and lead quarterly data collection campaigns, ensuring high-quality, complete and consistent data while coordinating across Account Management, Product and Onboarding teams.
- Advocate for clients by gathering feedback, driving service improvements, supporting product enhancements and delivering training and enablement.
- Partner across eFront, Aladdin and BlackRock to support client outcomes and product integration.
- Collaborate closely with your team and global colleagues, share knowledge and best practices, and contribute to consistent execution across the global Insight organization.
Experience Required:
- Degree in Finance, Economics, Technology, or a related field.
- Strong interest in financial markets; knowledge of alternative assets is an advantage.
- Proven ability to operate independently in a fast-paced, client-focused environment and effectively manage competing priorities.
- Excellent communication, presentation and stakeholder management skills. Advanced proficiency in Microsoft Office, particularly Excel.
- Experience in a financial technology firm, client relationship management, account management, or investment data operations is preferred.
- Experience mentoring or supporting colleagues is an advantage.
- Ability to collaborate across teams and contribute to initiatives across a global organization.
Work Arrangement:
- 4 days in office and 1 day at home.
Benefits:
- Strong retirement plan
- Tuition reimbursement
- Comprehensive healthcare
- Support for working parents
- Flexible Time Off (FTO)