Description
We are seeking a Lead Site Reliability Engineer (SRE) with deep expertise in HP NonStop (Tandem) platforms and strong Payments Network / Transaction Switching knowledge.
The successful candidate will be responsible for end-to-end service reliability, owning availability, incident response, automation, release readiness, and operational excellence for real-time, globally distributed payment systems processing transactions at massive scale.
Key Responsibilities
- Service Reliability & Availability: Own availability, performance, latency, and resilience of payment platforms running on HP NonStop (Tandem) infrastructure. Define and enforce SLOs, SLIs, and error budgets for mission-critical payment services.
- Incident Leadership & Response: Act as a lead incident commander for high-severity production incidents. Drive rapid triage, mitigation, and resolution across application, platform, and infrastructure layers.
- Platform Engineering & Automation: Reduce toil by driving automation across monitoring, diagnostics, deployment, and recovery workflows on HP NonStop platforms.
- Release, Change & Resilience Engineering: Lead release readiness and production validation for changes impacting payment switching platforms.
- Payments Domain Ownership: Ensure deep operational understanding of payments transaction flows.
- Leadership & Mentorship: Provide technical leadership and mentoring to SREs and operations engineers.
Required Skills & Experience
- Technical Expertise: Strong, hands-on experience with HP NonStop (Tandem) platforms. Deep knowledge of NonStop OS, Pathway, TMF, EMS, OSS, TACL, and diagnostic tooling.
- Payments & Domain Knowledge: Solid experience in payments networks or financial transaction processing.
- SRE & Operational Skills: Strong incident management and problem-solving skills.
Preferred Qualifications
- Prior Lead or Senior SRE / Production Engineering experience.
- Exposure to platform automation, monitoring, or observability tooling.
- Experience working with globally distributed teams and systems.