Description
Join our caring community as a Manager, Care Coaching. You will provide daily leadership and mentoring to Care Management staff, ensuring the delivery of high-quality services that express Humana values and Family Care program values.
Responsibilities:
- Mentor and support Field Nurses and Care Coaches to ensure compliance with the DHS contract
- Identify learning needs and provide clear expectations, orientation, and ongoing learning to build capacity of IDT staff
- Assess and coach staff on IDT primary competencies and performance standards
- Review reports, assess processes, and review documentation
- Assess utilization and quality of care management for each member served
- Participate in cross-departmental collaboration to ensure quality and effectiveness of provider services
- Educate community partners
- Participate in hiring, orienting, and training associates
- Facilitate in-person unit meetings and attend quality visits
Requirements:
- Bachelor's degree in human services or a related field, or associate degree in nursing
- 1 year of leadership experience in human services
- 3 years of experience working in the Family Care program
Preferred Qualifications:
- 5 years of experience working with individuals with intellectual/developmental disabilities, physical disabilities, or frail elders
- Reside within 1 hour of Eau Claire
- Master's degree in public administration, social work, or a related field
Work Details:
- Work remotely from home
- Work location: Eau Claire
- Typical work days/hours: Monday – Friday, 8:00 am – 4:30 pm CST
- Travel: at least once/month, with potential for more travel
- Direct reports: approximately 11-15
Compensation:
- Salary range: $78,400 - $107,800 per year
- Eligible for a bonus incentive plan
Benefits:
- Medical, dental, and vision benefits
- 401(k) retirement savings plan
- Time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
- Short-term and long-term disability
- Life insurance