Description
Spire Bushey Hospital is seeking experienced receptionists to join their Bank team, supporting reception and patient bookings during busy periods, annual leave, and staff absence. This is an ideal opportunity for someone with strong customer service or admin experience who wants flexible, ad-hoc shifts.
The successful candidate will play a key role in delivering a smooth patient experience, including:
- Welcoming patients and managing front desk enquiries
- Booking and coordinating appointments using internal systems (SAP)
- Handling calls and emails from patients, consultants, and insurers
- Supporting patient admissions and ensuring all documentation is accurate
- Liaising with clinical teams and external stakeholders
- Maintaining confidentiality and accurate records at all times
Requirements:
- Previous experience in administration, reception, or customer service
- Confident communication skills and a professional approach
- Strong organisation and attention to detail
- Comfortable using systems (SAP or similar is a bonus)
- Ability to work independently and adapt in a busy environment
Working Hours: 06:00 - 14:00 and 13:00 - 21:00 Contract Type: Bank
Benefits:
- Bank colleagues are paid weekly
- Competitive rates for bank colleagues who work on a flexible basis
- Access to Spire Healthcare pension
- Free uniform
- Free DBS
- Full induction, including mandatory training updates