Solutions Architect

As a Solutions Architect on MuleSoft's Professional Services team, you will enable customers to understand and employ MuleSoft technology hands-on while coaching and mentoring elite members of a fast-paced, growing organisation.

You will be an influencer and thought leader with in-depth technical expertise, credibility, and field experience to establish yourself as a subject-matter expert in a company leading innovation within the integration services industry.

What you'll achieve:

• 3 months:

+ Participate in MuleSoft Technical Product and Consulting Services training, methodology and enablement. + Begin participation in field activities with clients by shadowing seasoned architects and practicing enablement gained from training. + Begin to execute MuleSoft implementations for customers and start on your journey to internalise business outcomes and business context relevance to MuleSoft implementation methodologies and approaches. + Complete MuleSoft technical certifications and fully ramp on technology and implementation methodologies; start to develop and contribute subject matter expertise and project deliverables to internal knowledge exchange. + Begin mentorship and guidance of junior Services team members and help to build out our services organisation.

• 12 months:

+ Continue to lead technical teams through multi-phased delivery projects and provide hands-on delivery guidance to influence standards for development, governance, and operational life cycle. + Evangelise frameworks, project deliverables, best practices/policies and implementations to internal collaboration networks and IP sharing. + Identify opportunities to expand MuleSoft footprint and drive further services and customer service, lead multiple engagements simultaneously, and drive partnerships and cross collaboration with MuleSoft partners, SIs and 3rd Parties. + Identify ongoing risks and pain points throughout project experiences in the field and contribute to developing and implementing internal mitigation measures to meet customer needs. + Evangelise, train, coach and mentor Services team members on hard technical skills and soft skills. + Identify opportunities and efficiencies in customer IT operating model, and support implementation of the SDLC pipeline to get greater values out of the MuleSoft platform. + Lead development of technical brown bag sessions and publish/facilitate reusable content to the field. + Work with MuleSoft product leadership providing valuable product insight, guiding product direction and features. + Deliver compelling presentations, architectural blueprint documents, and requirements-gathering workshops to influence the strategic direction of our projects and lead customers through solution design.

What you'll need to be successful:

• High-level fluency in Japanese, business-fluency in English
• Experience leading integration teams and architecting solutions
• Demonstrated experience architecting services integrations with at least two of the followings:

+ MuleSoft or other solutions (e.g. IBM, BEA, Oracle Fusion, TIBCO, Dell Boomi, Progress Sonic, etc.) + API Management solutions (Apigee, Mashery, etc.) + one or more on-premise/Saas packaged COTS (Commercial Off-theShelf) solutions for ERO, CRM, e-Commerce, or mobile (e.g. Salesforce.com, NetSuite, Oracle, Siebel, SAP, WorkDay, etc.)

• Demonstrated experience managing and architecting for multiple technical integration project SDLCs (Software Development Life Cycle) end-to-end, sometimes simultaneously.
• Working knowledge of on-premise/cloud-based infrastructures, SDLC pipelines, and deployments/configurations and definition/evangelism of best practices/standards.
• Demonstrated ability to effectively architect solutions within a diverse technical team of client, SIs, contractors and internal teams.
• Experience leading technical teams and mentoring junior level resources, consultants, and clients while leading internal initiatives to grow Services organisation practices.
• Demonstrated experience with High-Availability, Fault-Tolerance, Performance Testing and Tuning parameters on multiple engagements.
• Demonstrated expertise in architecting, implementing, and supporting enterprise-grade technical solutions meeting complex business requirements while evangelizing integration methodologies and supporting business case justification to C-level executives.
• Experience driving technical workshops with technical and business clients to derive values added services and implementations.