Patient Services Coordinator - Float

We are seeking a Patient Services Coordinator - Float to join our team in Chicago, Illinois. As a Patient Service Coordinator, you’ll be the vital link between patients, providers, and insurers,ensuring every step of the care journey is seamless, efficient, and supportive.

Responsibilities:

• Reconcile patient payments and units billed while following HIPAA guidelines
• Follow appropriate processes for Insurance Verification and/or benefits management
• Obtain authorization and/or prior authorization
• Over the counter collections and reconciliation of all charges weekly and monthly
• Maintain relationships with patients, providers, clinicians, and internal operational departments

Qualifications:

• At minimum, a High School or GED diploma
• 1-2 years of customer service experience (experience with healthcare preferred)

Benefits:

• Competitive compensation with ability to earn performance-based incentives
• Professional development through strategic internal platforms
• Opportunity for career progression with a nationwide physical therapy practice
• Paid Time Off (PTO) and either Sick Leave or Extended Illness Bank (EIB) accrual (dependent on state laws)
• Reimbursement for endurance race entry fees

Schedule:

• Full Time

Compensation:

• Pay Range: $19-21/hr