Description
We're seeking a Process Excellence Advisor to join our team in Nottingham. As a Process Architecture and Governance Lead, you will be accountable for ensuring robust process documentation, governance, and performance monitoring across all functional areas. You will operate autonomously, leading, planning, and delivering end-to-end process mapping and governance initiatives across the UK business.
Responsibilities:
- Establish frameworks and standards for process documentation and monitoring across the UK business
- Deliver end-to-end projects, managing process-related projects from initial discovery through to successful launch
- Upskill and coach teams, creating and leading workshops to train, coach, and upskill Process Managers in process excellence tools and methodologies
- Influence stakeholders, actively influencing and constructively challenging senior stakeholders and Product Owners across the business to safeguard process integrity
- Drive AI optimisation, experimenting with and refining how process maps are structured to maximise high-quality, automated insights
Requirements:
- Solid experience in process management, process improvement methodologies, and risk/governance frameworks
- Strong analytical skills and the ability to apply 80/20 thinking to complex process problems
- Exceptional communication skills with a proven ability to build strong relationships and influence teams
- A genuine passion for emerging AI technologies, with an understanding of how to structure process maps to maximise the precision and reliability of AI-generated continuous improvement recommendations
- Demonstrated experience in delivering training or workshops to groups either face-to-face or online
Benefits:
- Competitive pension and performance-based bonus schemes
- 25 days of annual leave, increasing with tenure
- Access premium care through private medical insurance
- Enhanced parental leave
- Up to £5,000 in funding for external qualifications
Work Arrangements:
- Permanent position based in our Nottingham office
- Hybrid approach to work, with three days a week in the office (Tuesday-Thursday) and Monday and Friday dedicated work-from-home days